Liminal Principles in Practice

One thing I’ve noticed about myself is that I like ideas that can be incorporated into my practice….with minimal effort.  I don’t have great success when I’m given a 350 page textbook and need a degree in advanced science to decipher its contents.  Instead I like books that are accessible and practical.  Gray’s book has been a joy to read and I encourage all of my readers to try to locate a copy. 

My past few posts have explored the first part of the book outlining the six principles of Liminal Thinking.  The second part of the book explores the nine practices of a liminal thinker.  Below are three I found most compelling.

Create safe space.  Have you ever been confronted by a behavior you couldn’t even begin to understand?  Gray would say it’s because the person has an unmet emotional need they don’t feel they can share because it isn’t safe.  To get others to reveal their needs and beliefs (true motivations for their actions), we need to create a safe space in which people are able to break from their self-sealing logic and belief bubble.

Triangulate and validate.  Have you ever been so sure of something that later turned out to be wrong?  Practicing Liminal Thinking means investigating as many differing perspectives as possible regardless of how obviously wrong they may seem.   “If you think something is obvious, that’s an idea that bears closer examination.” (P.95, Liminal Thinking)

Make sense with stories. I’ve always believed in the power of the narrative but just never had the words to explain it until now.   Asking someone to share their story is a way of telling them that their experiences are worth learning from.  “When someone tells you a story, they are sharing an experience and expressing their beliefs about that experience at the same time” (p.125, Liminal Thinking).

This brings my series on Liminal Thinking to a close.

The Disgruntled Mentee

The Edmonton Region Immigrant Employment Council (ERIEC) administers a mentorship program for immigrant professionals unfamiliar with the skills required to acquire professional employment in their fields of expertise in Alberta.

I mentor in this program as often as my schedule will allow because I selfishly enjoy hearing about the journeys people take to arrive in Edmonton.  For mentees, access to mentors can expedite their job search by helping with their resumes, cover letters, interviews and networking.  However, one skill that consistently causes resistance and distress amongst mentees, is the need to differentiate themselves by cultivating a personal brand.   

I had one mentoring experience in which the mentee repeatedly dodged activities related to personal branding.  After a few conversations, I found that he was not comfortable differentiating himself from everyone else.  He told me “the nail that sticks up is the one that gets hammered down”. It simply felt wrong to him.

Although there are informative intercultural lenses from which to explain his feeling of ‘wrongness’, using the liminal thinking lens, Gray would say personal branding challenges his governing belief about how a reputable, credible, honourable, and professional person should act.  

“A belief that is deeply tied to identity and feelings of self-worth is called a governing belief” (p.53, Liminal Thinking)

But it still leaves the problem.  To increase the likelihood that my mentee would get a job in his field of expertise in the Canadian labour market, he would need to understand the importance of ‘being the nail that sticks up‘…..at least a little.

This would require altering his governing belief that personal branding activities were shameful, changing how he sees himself and inevitably how all the people in his life see him.  If it sounds formidable and transformational, it’s because it is.  But it helps explain why, even in the face of overwhelming evidence, people refuse to change.

In liminal thinking terms, governing beliefs are the foundation for the bubbles of belief a group uses to navigate and survive reality together.  Being the member of the group to challenge a governing belief can jeopardize relationships, making them risky to discuss and very difficult to change.  But being a liminal thinker means having the awareness to identify your governing beliefs and the courage to confront them.  

Over time my mentee began building a personal brand because he was seeing that he was having limited success without it.  No matter how many resumes he sent, he still received few requests for interviews.  Circumstances forced him to challenge his governing belief. Ultimately, it lead to forging new relationships while letting others go.  He was co-creating a new reality with a new group.  

To shed light on your governing beliefs Gray has an excellent exercise   Begin by writing down the beliefs that make you the person you are and form the foundation for all the choices (large and small) in your life. Then sit down with a person you trust, and ask them to tell you what they think your governing belief(s) are.  Comparing notes will lead to a lively and revealing conversation.

 

Liminal Thinking Principle #6:  “Beliefs are tied to identity.  Governing beliefs, which form the basis for other beliefs, are the most difficult to change, because they are tied to personal identity and feelings of self-worth. You can’t change governing beliefs without changing yourself.” (p.57, Liminal Thinking)

The Way We’ve Always Done It

How do you feel when you start a new position with a new team?   For me it has always been a mix of excitement and awkwardness.  Mostly awkwardness. Because I don’t know the unwritten rules of the place and I don’t want to make an embarrassing faux pas on my first few days.

To explain this, Gray would say the team I am joining has a shared set of beliefs they use to navigate their work relationships called the bubble of belief.  Beliefs I do not yet possess because I don’t have their shared experience of working together.  The kitchen is a perfect example.  On one occasion before attending a meeting,  I had gone to the kitchen to make a cup of tea.  I picked a cup from the cupboard and boiled water like I have thousands of times.   Unfortunately I turned up to the meeting using the boss’s favorite cup.  I could feel a tremor of discomfort when I entered the room because everyone else knew not to use that cup.

Bubbles of belief exist in every corner of our lived experience.  They are shared maps that groups use to navigate relationships in the reality they co-create.  Unfortunately, they are maps that occasionally lead us over a cliff too.

Have you ever heard this phrase at work “Because that’s the way we’ve always done it”?  

It’s always been done that way and continues to be done that way because “….new information from outside the bubble of belief is discounted, or distorted, because it conflicts with the version of reality that exists inside the bubble” (p.45, Liminal Thinking).  Gray calls this self-sealing logic.  There are many examples of how this type of thinking has had disastrous effects. Blackberry couldn’t see past the keyboard design while Apple gobbled up their market share with the touchscreen.  In 2000, the Blockbuster CEO passed up the opportunity to purchase Netflix for $ 50 million saying it was a niche company.  Netflix is now worth more than $30 billion. I wonder how many times these words were uttered in the Northlands boardroom while Katz busily outmaneuvered them.

Why is it so difficult for people to see past their self-sealing belief bubbles?

Gray points out that people evaluate a new idea in two ways; internally (does it make sense?) and externally (can I test it?).  Most new ideas fail to get past the internal test because they challenge the bubble of belief and so they automatically do not make sense and therefore do not need to be tested.  A video streaming service must have seemed impossible to the CEO of the most successful video rental business so therefore there is no need to test what it’s potential could be.

Think back to a time when you came forward with a fantastic, innovative, can’t miss new idea that was dismissed by the group.  Was the groups defending its’ bubble of belief?  Do you think your new idea challenged group identity?

Conversely, take a minute and think about what happens when your beliefs are challenged.  How do you defend them?

 

Liminal Thinking Principle 5:”Beliefs defend themselves.  Beliefs are unconsciously by a bubble of self-sealing logic, which maintains them even when they are invalid, to protect personal identity and self-worth.” (P. 49, Liminal Thinking)